CADILLAC OWNER BENEFITS
At Cadillac, we believe our owners deserve it all. That’s why every vehicle we sell is backed by a comprehensive suite of owner benefits. Cadillac Owner Benefits give luxury owners everything they need.
CADILLAC – LIKE NOTHING ELSE.
Owning a Cadillac. It’s an experience unlike any other. Get unparalleled protection and service with Cadillac Owner Benefits. Have all the information you need about your vehicle right at your fingertips with the myCadillac App. Enjoy the invigorating luxury experience of Cadillac—precise performance, fine craftsmanship and devastatingly gorgeous design.
Cadillac Premium Care
2023 Cadillac Electric Vehicles
As the owner of a 2023 or newer Cadillac LYRIQ, we are pleased to offer you one covered maintenance visit as part of the suite of Cadillac Premium Care owner benefits on your new purchase or lease. Services include:
Also, enjoy up to 8 months of OnStar Safety & Security coverage4,Cadillac Connected Services trial4, and up to 8 months of Unlimited Data4.
1. Service can only be performed at Cadillac dealerships and visit must occur within first 18 months of ownership.
2. Whichever comes first. See dealer for details.
3. Limitations apply.
4. Cadillac Connected Services include navigation services and Remote Access Plan. Data plans offered by AT&T. Services subject to Terms and limitations. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. Map coverage available in U.S., Puerto Rico and Canada. See onstar.com for details and limitations. When you select a monthly plan within 30 days of activating your trial, you’ll receive 2 additional months of the plan you selected at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. Excludes OnStar Guardian, Unlimited Data and Wi-Fi only plans. The amount and frequency of each recurring payment is based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing in-vehicle data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. Availability subject to change.
- Cadillac First Maintenance Visit1
- Multi-Point Vehicle Inspection (MPVI)
- Tire Rotation
- Warranty Coverage – a 4-Year/50,000 Mile2 Bumper-to-Bumper Limited Warranty, 8-Year/100,000 Mile2 EV Propulsion Battery Limited Warranty and 6-Year/Unlimited Mile2 Rust-through Corrosion Limited Warranty
- Additional Protection – 6-Year/70,000 Mile2 EV Roadside Assistance Non-Tow Service3, 8-Year/100,000 Mile2 EV Roadside Towing Service3 and a 6-Year/70,000 Mile2 Courtesy Transportation
Also, enjoy up to 8 months of OnStar Safety & Security coverage4,Cadillac Connected Services trial4, and up to 8 months of Unlimited Data4.
1. Service can only be performed at Cadillac dealerships and visit must occur within first 18 months of ownership.
2. Whichever comes first. See dealer for details.
3. Limitations apply.
4. Cadillac Connected Services include navigation services and Remote Access Plan. Data plans offered by AT&T. Services subject to Terms and limitations. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. Map coverage available in U.S., Puerto Rico and Canada. See onstar.com for details and limitations. When you select a monthly plan within 30 days of activating your trial, you’ll receive 2 additional months of the plan you selected at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. Excludes OnStar Guardian, Unlimited Data and Wi-Fi only plans. The amount and frequency of each recurring payment is based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing in-vehicle data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. Availability subject to change.
2022 and 2023 Cadillac Vehicles
Confidence is a lifestyle. Maintaining it with your Cadillac… well, that’s ours. Our certified technicians are trained to help keep your vehicle running in optimum condition for the road ahead. All 2022-2023 vehicles come equipped with Cadillac Premium Care. Services include:
Also, enjoy up to 8 months of OnStar Safety & Security coverage5,Cadillac Connected Services trial5, and up to 8 months of Unlimited Data5.
1. Service can only be performed at Cadillac dealerships and visit must occur within first 18 months of ownership. Does not include air filters.- Cadillac First Maintenance Visit1
- Oil and filter change
- Diesel exhaust fluid refill2
- Tire rotation
- Multi-Point Vehicle Inspection (MPVI)
- Warranty Coverage – a 4-Year/50,000 Mile3 Bumper-to-Bumper Limited Warranty, 6-Year/70,000 Mile3 Powertrain Limited Warranty and 6-Year/Unlimited Mile3 Rust-through Corrosion Limited Warranty
- Additional Protection – 6-Year/70,000 Mile3 Roadside Assistance4 and a 6-Year/70,000 Mile3 Courtesy Transportation
Also, enjoy up to 8 months of OnStar Safety & Security coverage5,Cadillac Connected Services trial5, and up to 8 months of Unlimited Data5.
2. Applicable for Cadillac models equipped with the 3.0L Turbo-Diesel I-6 only.
3. Whichever comes first. See dealer for details.
4. Limitations apply.
5. Cadillac Connected Services include navigation services and Remote Access Plan. Data plans offered by AT&T. Services subject to Terms and limitations. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. Map coverage available in U.S., Puerto Rico and Canada. See onstar.com for details and limitations. When you select a monthly plan within 30 days of activating your trial, you’ll receive 2 additional months of the plan you selected at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. Excludes OnStar Guardian, Unlimited Data and Wi-Fi only plans. The amount and frequency of each recurring payment is based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing in-vehicle data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. Availability subject to change.
2019, 2020 and 2021 Cadillac Vehicles
All 2019, 2020 and 2021 vehicles come equipped with Cadillac Premium Care. Services include:
Also, enjoy up to 2 years of OnStar Safety & Security4 and Navigation Services5, Remote Access4, plus 3 months or 3GB of 4G LTE data (whichever comes first)4.
1. Service can only be performed at Cadillac dealerships and visit must occur within first 12 months of ownership. Does not include air filters.
2. Whichever comes first. See dealer for details.
3. Limitations apply.
4. Receive 2 years of OnStar Safety and Security with Navigation services plus 6 months of Remote Access. When you select a monthly plan within 60 days from vehicle delivery, you’ll receive an additional 18 months of Remote Access at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing 4G LTE data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. Offer subject to change. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details.
5. Map coverage available in the U.S., Puerto Rico and Canada. See onstar.com for details and limitations.
- Cadillac First Maintenance Visit1
- Oil and filter change
- Tire rotation
- Multi-Point Vehicle Inspection (MPVI)
- Warranty Coverage – a 4-Year/50,000 Mile2 Bumper-to-Bumper Limited Warranty, 6-Year/70,000 Mile2 Powertrain Limited Warranty and 6-Year/Unlimited Mile2 Rust-through Corrosion Limited Warranty
- Additional Protection – 6-Year/70,000 Mile2 Roadside Assistance3 and a 6-Year/70,000 Mile2 Courtesy Transportation
Also, enjoy up to 2 years of OnStar Safety & Security4 and Navigation Services5, Remote Access4, plus 3 months or 3GB of 4G LTE data (whichever comes first)4.
1. Service can only be performed at Cadillac dealerships and visit must occur within first 12 months of ownership. Does not include air filters.
2. Whichever comes first. See dealer for details.
3. Limitations apply.
4. Receive 2 years of OnStar Safety and Security with Navigation services plus 6 months of Remote Access. When you select a monthly plan within 60 days from vehicle delivery, you’ll receive an additional 18 months of Remote Access at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing 4G LTE data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. Offer subject to change. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details.
5. Map coverage available in the U.S., Puerto Rico and Canada. See onstar.com for details and limitations.
Overview of Services
WARRANTY PROTECTION
The Cadillac 6-year or 70,000-mile6 Powertrain Warranty offers more years and miles standard than BMW, Mercedes-Benz and Audi. In addition, our 4-year or 50,000-mile6 bumper-to-bumper warranty covers repairs on your entire vehicle, including parts and labor, to correct any concerns in materials or workmanship.
DIAGNOSTICS BY ONSTAR
With the most comprehensive advanced diagnostics, maintaining your Cadillac can be as simple as checking your email or OnStar RemoteLink mobile app.7
CONNECTIONS BY ONSTAR
OnStar allows you to make and receive Hands-Free Calling11 safely in your Cadillac. Available OnStar with 4G LTE and built-in Wi-Fi® hotspot12 is capable of supporting seven mobile devices at once, and utilizes a high-speed, highly reliable 4G LTE connection to help you stay better connected to the world around you.
EMERGENCY BY ONSTAR
In a crash, built-in sensors can automatically alert a specially trained OnStar Advisor who is immediately connected into your Cadillac to see if you need help sent to your exact location.8
SECURITY BY ONSTAR
OnStar can use GPS technology to help authorities quickly locate and recover your stolen vehicle, and can even send a remote signal to gradually slow down your vehicle to aid in its recovery.9
NAVIGATION BY ONSTAR
An OnStar Advisor can download turn-by-turn directions to your Cadillac. A voice will then call out every turn, or the directions can be sent to your navigation system, if equipped.
ROADSIDE ASSISTANCE
Cadillac has standard Roadside Assistance services for 6 years or 70,000 miles6. This 24/7 program provides lockout, towing, refueling, Dealer Technician Roadside services and more. If your vehicle is equipped with an active OnStar subscription, simply press the blue button for assistance. If not, please call 1-800-224-1400 for roadside service.
Courtesy Transportation
The Cadillac Courtesy Transportation program provides alternative means of travel and/or reimbursement of certain transportation expenses if your Cadillac requires warranty repairs within 6 years6 or 70,000 miles6.
PREMIUM CONCIERGE
Your time is precious. That is why Cadillac now offers door-to-door Premium Concierge Service. You can choose to receive your new vehicle at home, at your business or another location of your choosing. You also have the opportunity to have your vehicle picked up and returned to you when it requires service or maintenance. Simply make an appointment online or by calling your dealership.
FOLLOW-UP VEHICLE ORIENTATION
You’ve covered the basics, now take a closer look. A Follow-up Vehicle Orientation ensures you get the most out of your new Cadillac’s features – wherever and whenever you want. After you’ve become familiar with your vehicle, schedule a Follow-Up Vehicle Orientation directly from your dealership’s website to have your questions answered and begin to master the advanced technologies in your new Cadillac.
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